Important Information Regarding Buying Clothing and Accessories Online
When shopping for clothing and accessories online, please be aware of the following:
•Color Accuracy: The colors of products shown on the website may appear differently depending on your device’s display settings.
•Size and Measurements: All sizes and measurements provided on the website are approximate, and slight variations may occur.
•Product Availability: Products are subject to availability. We may not be able to fulfill your order if stock levels are insufficient.
•Delivery Estimates: Delivery timeframes provided on the website or via email are estimates only and can change due to unforeseen circumstances.
•In-Store Availability: Products and promotions available online may not always be available in-store and vice-versa.
•Account Security: You are responsible for maintaining the confidentiality of your login details and account information.
•Purchasing Goods Online – Process of Ordering Products from Gentzo
When you place an order with us through our website, here is how the process works:
Add to Cart:
Select your desired product(s) and add them to your shopping basket.
Enter Personal Details: Provide your personal information, including your name and contact details.
Enter Delivery Address: Fill in your shipping information for accurate delivery.
Order Confirmation: Review your order, and confirm it to proceed with the purchase.
Your order is considered an offer to purchase goods, but it does not create a binding contract until we accept the offer. If you order multiple products, each product is treated as a separate offer. After we receive your order, we will send you an order acknowledgment email to confirm the details.
This email will include:
Your order number,
Details of the items ordered, and
A delivery estimate.
Please note that this acknowledgment email is not an acceptance of the offer, but simply an acknowledgment that we have received your order.
Acceptance of Your Offer
Your order will only be accepted when we dispatch the product and send you a dispatch email, which includes details of the product(s) shipped. We reserve the right to refuse any order at our discretion.
We reserve the right to make changes to the terms and conditions at any time. These changes will apply to all new orders placed after the updates are published on the website. It’s important that you check the terms periodically to ensure that you’re aware of and comply with the latest version of our policies.
If you have any questions or concerns regarding these terms, the goods, or anything else related to the website, please don’t hesitate to reach out to us:
WhatsApp: +923293021006
Email: support@gentzo.com